Consumer Disputes
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Sorry, We Can't Assist You
We're sorry you didn't meet the eligibility criteria for your complaint about a company. You can try again at any time when you meet the eligibility criteria set by the company you are complaining about.
Please note we cannot manage complaints when there is an ongoing court action.
How we can help you make a complaint
How we do it
To begin your complaint, click on the relevant scheme above. You can find all help and guides relevant to your complaint within the scheme page.
How long does it take?
The complaints process differs per scheme. Click on the relevant scheme above for further information.