Surveyors (RICS)
Guidance Videos
Video guides on how to effectively use the Independent Adjudication Service for the Royal Institution of Chartered Surveyors (RICS).
Featured video
How to Make a Complaint to your Service Provider
There are three steps you need to take in order to make a complaint to your service provider:
- 1. Use the company's formal complaints procedure
- 2. Be clear, refer to events in a logical order and ask clearly for what you want
- 3. Be considerate, patient and prepared to compromise
3:19 minutes
How to Make a Complaint to your Service Provider
There are three steps you need to take in order to make a complaint to your service provider:
- 1. Use the company's formal complaints procedure
- 2. Be clear, refer to events in a logical order and ask clearly for what you want
- 3. Be considerate, patient and prepared to compromise
3:19 minutes