National Custom & Self Build Association
NaCSBA is the voice of the Custom and Self-build housing sector. It's mission is to make Custom and Self-build a mainstream choice for everyone seeking a home of their own.
£50
Up to 90 days
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CEDR can provide the services of a conciliator for a private and structured form of assisted negotiation. If a settlement is reached the conciliator can draw up an agreement that can then become a legally binding contract if signed by both parties.
Contact the company who undertook the works as soon as possible.
If the company is not able to resolve your problem to your satisfaction within 14 days you can escalate the complaint to NaCSBA.
NaCSBA may refer your matter to CEDR for independent conciliation at the end of their own complaint review process.
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CEDR can provide dispute resolution services for businesses in most sectors.
CEDR is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Compentent Authorities and Information) Regulations 2015.
+44 (0)20 7536 6000
applications@cedr.com