Assets for Life

Assets for Life

Independent Adjudication Scheme for Customers (Assets for Life)

The Independent Adjudication Schemes provides an informal and independent way of adjudicating disputes between Assets for Life and their customers.

Cost

£0

Duration

Up to 90 days

Training-Providers-header
CEDR

What is this scheme?

The scheme is the final stage of the dispute resolution process and applies to claims by customers for compensation or any other remedy available under the Scheme Rules.

The steps you must take before submitting a complaint

Contact the company
1

Contact Assets for Life

Contact Assets for Life directly to raise your complaint.

Get in touch
2

Get in touch with CEDR

If Assets for Life is unable to resolve your complaint to your satisfaction you can escalate your complaint to CEDR.

Get touch CEDR
3

Independent adjudication

CEDR will review the matter and will issue an independent adjudication, that is binding on the company, if accepted by you.

document

Useful documentation

Scheme Rules

PDF /

Guidance Notes for Adjudication

PDF /

How to complain to your provider

PDF /

How to make an effective claim to CEDR

PDF /

background-image

Are you a business?

CEDR can provide dispute resolution services for businesses in most sectors.

  • Fast, and cost effective solutions
  • Provided at a sustainable cost