+44 (0)20 7536 6000
NAFD Resolve
Meet the Team
Meet the Consumer Management team and search our panel of ADR Officials. ADR officials are appointed on a case by case basis for this scheme after a rigorous interview process to check for competency.
Choose Scheme
- ABC+ Warranty Consumer Code for New Homes
- ABCD
- Aedis Independent Alternative Dispute Resolution Service (AIADRS)
- Ark Insurance Group
- Aviation (Flights)
- Benenden Health
- Build-Zone Structural Warranty Policies
- Cavity Wall Installation (CIGA & IAA)
- Consumer Code for Home Builders Independent Dispute Resolution
- Consumer Code for New Homes
- Education (ICASO)
- Gambling
- Holiday and Residential Parks Association (HARPA)
- Homes England
- ICW Consumer Code for New Homes
- Jewellers
- Lotteries
- NAFD Resolve
- National Custom & Self Build Association (NaCSBA)
- Package Holiday
- Postal Redress (POSTRS)
- Private Healthcare Mediation
- Regulator of Social Housing
- Renewables
- Solicitors
- Storage
- Surveyors (RICS)
- Telecoms (CISAS)
- The Glazing Arbitration Scheme
- Water Redress (WATRS)
Officials team
Search
Laurance Cobb
Appointed since 2017
Emma Gooding
Appointed since 2019
Peter Higgins
Appointed since 2018
John W. Lowe
Appointed since 2020
Joachim Müller
Appointed since 2017
Iain Munro
Appointed since 2019
Jack Norton
Appointed since 2019
Michael O'Shea
Appointed since 2018
Terry Renouf
Appointed since 2018
Francine Stock
Appointed since 2020
Suzanne Tager
Appointed since 2019
Frederick Way
Appointed since 2014
Jon Whitworth
Appointed since 2021
Philip Williams
Appointed since 2018
Tony Wilson
Appointed since 2019
No Record Found.