What we can do
Conciliation is an informal way of settling disputes. The conciliator will work with you and the Westerleigh Group separately to explore the options for an agreed settlement. If agreement is not reached the conciliator may recommend a solution for you and the Westerleigh Group to consider but you do not have to accept it.
The process is provided free of charge and you can withdraw at any time if you wish.
- If you want to know more about how we can help you with your Westerleigh Group complaint, please visit our Help & Guides.